Frequently Asked Questions


Q: Will this work with my phone?

A: Our cables work with all phones that have either USB Type C, Micro USB, or Lightning connector ports. If you’re unsure what connector port your phone has, click here.

Q: Will this work if I have a case on my phone?

A: Our cables work with nearly all cases. The plug’s diameter is 8mm/0.3in, which is small enough to fit almost all cases. They will most likely fit but, if you’re unsure, feel free to Contact Us.

Q: Is the fast charging safe for my battery? Also will it work with my phone?

A: Yes and yes. Our cables are 100% safe to use and will not damage your battery. They work with all phones that support fast charging. Please keep in mind, some wall adaptors do not allow fast charging.

Q: Will the magnet damage my phone?

A: Magcharge cables have been designed to be safe around all phones. No damage will be caused to your phone!

Q: Do you sell extra plugs?

A: Yes we do! Click here to buy some.

Q: Does the cable support data transfer?

A: Unfortunately not, we are very sorry for any inconvenience this may cause.

Q: Can I use this with my gaming controller or other electronic devices?

A: Yes, as long as they use either USB Type C, Micro USB, or Lightning connector ports.

Q: Will I get the "Accessory Not Supported" message on my iPhone?

A: Nope! You won't have to worry about that. Our cables work perfectly with all Apple products. You won't have to worry about damage to your Apple products either, our cables are 100% safe to use with all devices!

  

Can't Find The Answer To Your Question?

Feel free to Contact Us at any time with your question(s) and we will be happy to help. Your satisfaction is our Number One priority.
 

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